Human Resources
Asl AlHolool runs your HR operations end to end: employee services, compensation and benefits, and the performance cycle. Your HR team gets its time back for people, and your employees get service they can feel.
Related topicsService employees can feel
Letters, answers and requests handled within committed times.
Accurate and confidential
Every calculation is checked twice, and sensitive data is seen only by those who should see it.
HR time back for people
We take the administration, so your HR team can focus on talent and culture.
Your business challenge
HR is asked to shape culture and develop talent, yet most of its day goes to paperwork. Employees wait for letters, cycles run late, and data cannot be trusted. Leaders are asking:
- Why does our HR team spend its days on paperwork?
- How long do employees wait for a letter or an answer?
- Are salary reviews and bonuses calculated without errors?
- Does the performance cycle finish on time?
- Can we trust our employee data?
- How do we keep sensitive information confidential?
What we do
Employee services and administration
The employee lifecycle, administered from the first day to the last:
- Onboarding and offboarding to documented procedures
- Contracts and letters issued within committed times
- Records, attendance and leave kept clean and current
- An employee helpdesk with ticketing and clear escalation
- More on HC Administration & Employee Services
Compensation and benefits
Salary reviews, bonuses and benefits delivered without errors:
- Salary review cycles administered to your rules
- Bonus and incentive calculations checked by a second person
- Benefits enrolment and administration
- Total-reward statements for your employees
- More on HC Compensation & Benefits
Performance management
The full performance cycle, on time and by the book:
- Goal setting and cascade across the organisation
- Guides and reminders for managers
- Live tracking of completion and quality
- Calibration sessions supported and recorded
- More on HC Performance Management
HR systems and reporting
The tools and the numbers behind a well-run HR function:
- An HR platform set up and supported with our partner HR Hub
- Self-service for employees and managers
- Clean employee data, checked regularly
- Dashboards on service levels, volumes and workforce figures
How it runs
A dedicated team, documented procedures and service levels you sign off. You see the performance every month.
A dedicated team
Trained HR administrators who know your policies, supervised and backed up by us.
Documented procedures
Every request follows a defined path, with an owner and a deadline.
A helpdesk for employees
One place to ask, a ticket for every request, and a committed response time.
Checked twice
Calculations that affect pay are prepared by one person and verified by another.
Confidential by design
Access to sensitive data is limited, recorded and reviewed.
An audit trail
Every change to a record can be traced to who made it and why.
Monthly dashboards
Service levels, volumes and data quality in one view.
You keep the policies, the decisions and the relationship with your people. We run the administration and answer for the service levels.
Why Asl AlHolool
Our partners have led people functions and transformations in large organisations in Saudi Arabia and the region. We know what HR leaders need from operations: accuracy, confidentiality and time. That is what we deliver.
Alliance relationships
Our alliance with HR Hub brings a specialist HR platform and expertise to our HR services. Their tools support the daily work, and we stay accountable for the result.
The team
Mahmoud Al-Amir
Partner, Human CapitalMore than 20 years of executive leadership across retail, energy, industry and government in Saudi Arabia, including Group CEO roles over 3,000+ employees.
20+ years | eXtra, ROSHN (PIF), RCRC
A. Hussam ElHazek
Managing PartnerThree decades in customer experience, shared services and managed services, across the Big Four and the region's largest BPO operators. A former Director at PwC and EY in Riyadh.
30+ years | PwC, EY, BDO, Xceed
Taher Aly
Partner, Customer Operations25 years in customer operations, from the contact-centre floor at Raya and Wasla to general management and founder roles. MBA in Marketing.
25+ years | Raya Contact Center, WaslaOur latest thinking
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